Services & Consultancy
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- Services & Consultancy
Soft Skill Training, HR Consultancy & Modular Employable Skill (MES)
ISTD – Kolkata Chapter will provide support services to industry in order to develop competitive ability, as well as promote business process efficiency and change management through training / retraining & consultancy through their highly experienced resource persons for Public / Private Sector Organization. To mention a few:
- Consultancy in Business Process re-engineering, restructuring & change management.
- Industrial relations management.
- Assistance in the study & analysis of organizational problems with special reference to training inputs.
- Consultancy in HRD structure, systems, policies & processes.
- Discipline & domestic enquiry.
- Competency based interview skills.
- Values, Ethics and code of conduct.
- Leadership.
- Communication skills.
- Decision making.
- Job descriptions.
- KRA & target setting.
- Performance management system.
- Time management.
- Interpersonal skills & Transaction analysis.
- Team building.
- Conflict resolution.
- Motivation at the workplace.
- Supervisory skills.
- Customer relations management.
- Workplace improvement through 5S.
- Customer satisfaction.
- Emotional intelligence & EQ.
- Six sigma.
- Customer care & service.
- Personality development.
