Soft Skill Training, HR Consultancy & Modular Employable Skill (MES)

ISTD - Kolkata Chapter will provide support services to industry in order to develop competitive ability, as well as promote business process efficiency and change management through training / retraining & consultancy through their highly experienced resource persons for Public / Private Sector Organization. To mention a few:

• Consultancy in Business Process re-engineering, restructuring & change management.
• Industrial relations management.
• Assistance in the study & analysis of organizational problems with special reference to training inputs.
• Consultancy in HRD structure, systems, policies & processes.
• Discipline & domestic enquiry.
• Competency based interview skills.
• Values, Ethics and code of conduct.
• Leadership.
• Communication skills.
• Decision making.
• Job descriptions.
• KRA & target setting.
• Performance management system.
• Time management.
• Interpersonal skills & Transaction analysis.
• Team building.
• Conflict resolution.
• Motivation at the workplace.
• Supervisory skills.
• Customer relations management.
• Workplace improvement through 5S.
• Customer satisfaction.
• Emotional intelligence & EQ.
• Six sigma.
• Customer care & service.
• Personality development.